As all hell broke loose after launch, and Sitemeter immediately rolled back to their old design. Good!
But from their apology though — "we have pushed our new site live prematurely" and "we apologize for the botched rollout" — it's easy to tell: they still don't get it.
It's not the rollout (it was painless) or performance (come on!). It's about the fact that the new site is terribly, terribly designed.